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Customer experience & customer flow management in bac bank

Visa card payments are supported by Credomatic and are processed by BAC. Software integration with a card reader, encrypted by the bank. Delivery of customer surveys following the interaction. The group has launched several processes in order to be more efficient, increase specialization, allow faster response times and maintain a leading position in technological advances with digital platforms that improve the user experience and offer greater security, as well as comfort.

Does it also support Visa?

Then it was time to extend Q-Flow to 13 different branches: each with a different flow and market segment, including a VIP solution for offices where the service is customized. Several departments of BAC, including technology, marketing and customer experience, participated in the de and configuration of the solution. The customer experience team used Q-Flow to ensure that customers could be identified and prioritized by their appropriate segment.

Contactenos | bac

Then, in Junewhen the bank acquired another 13 branches, they decided to start using a new business model to improve the customer experience: a self-managed process coxta would give them a unique and differentiated experience for their clients, like no other. With a wide geographic presence, the group has also been able to increase its client base. Depending on your type you will have different options.

The configuration supplied included: Customer identification, after which a ticket is printed with the customer's name.

Contactenos

Integration FAC, Cardinal. Use of Q-Flow SMS notifications to give the client the option to perform another activity while waiting to be called forward for service.

Based on the identification data, they planned personalized sales campaigns. Opencart Credomatic Manual. So you have to have an with them to be able to use the plugin.

The marketing department worked with the Q-Flow digital age and content management software, creating different content playlists to match different branch profiles. InQ-Flow was deployed to 85 branches. Use of additional digital age as part of the Q-Flow portal.

In Guatemala, it occupies the first place in profits. The bank's technology team was able to review the quality and performance of Q-Flow integration with the relevant information systems. The plugin Credomatic to OpenCart It is optimized to meet the official Visa requirements, and can also be installed by our experts.

Option to configure the store keys Development and Production Mode You can define the order status after an accepted or rejected payment Log Does it work for all Central American countries? It was popularised credomatuc the s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus Maker including versions of Lorem Ipsum.

It currently serves more than 2. Yes When a customer pays using OpenCart, how is the process?

Opencart bac credomatic - payment gateway plugin

The plugin has the option to process payments with e-Socket or 3D Secure, and you configure this on credo,atic administration screen of the plugin. Lorem Ipsum has been the industry's standard dummy text ever since the s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. In Maythe bank concluded its testing of Q-Flow with satisfactory.

Integration of Q-Flow with the bank's CRM, offering personalized campaigns on tickets, digital age, and the banker's user interface. It is based on an innovative, modern, customer-centered de.

Customer service deparment bac credomatic international bank by vanessa arce

With one-to-one marketing and sales advice, Q-Flow provides relevant customer information to staff, increasing sales. You will not need advanced programming knowledge to perform a professional integration, this payment gateway plugin OpenCart Credomatic It has been created to allow you to configure your online store in less than 5 minutes, just by entering the codes provided by OpenCart Credomatic in the configuration panel you can start receiving credit card payments through OpenCart Credomatic.

The Challenge BAC Credomatic is focused on moving forward with a digitalization process in order rixa respond more efficiently to the needs of its customers.

Does it support e-Socket and 3D Secure? Q-Flow will be the only platform used by BAC to manage its customers through multiple channels. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

The entire checkout process occurs on-site, and will only go to another screen off-site if Verify by Visa o Mastercard SecureCode are configured on your customer's card the plugin supports these security verifications if 3DSecure is configured and depending on Credomatic's response if it is declined or accepted the service will then proceed to the purchase completion or ask you to check the purchase data.

In case you do not have a merchant at Credomatic, you will have to go to a branch to request the credomagic to have a new .